Get answers to common questions about our services
Yes! We're a fully mobile service and bring the shine directly to your driveway, office, or wherever you are. No need to drive anywhere - we come to you!
Required: You must have access to a water hose and electrical outlet for our equipment. These are essential for our mobile detailing service to operate properly. We bring all other equipment and supplies.
You can book online through our website, call us at 804-486-8866, or text us. We'll confirm your appointment and send you a reminder before your service.
Yes, there's a $25 distance fee for locations over 25 minutes from our service area. This helps cover travel time and fuel costs for longer drives. We serve Henrico, Richmond, and surrounding areas.
Service times vary by package: Express Clean (1-2 hours), Street Shine (2-3 hours), Designer Gloss (3-4 hours). We'll give you an estimated time when you book.
We can work in light rain, but heavy rain or storms may require rescheduling. We'll contact you if weather conditions aren't suitable for detailing.
Yes! We work Monday through Saturday, 8:00 AM to 6:00 PM. Sunday appointments may be available by special request.
We accept cash, credit cards, and digital payments. Payment is due upon completion of service. We also offer membership plans for regular customers.
Absolutely! We're transparent about our process. You're welcome to watch, ask questions, or go about your day - whatever you prefer.
We stand behind our work! If you're not satisfied with the results, contact us within 24 hours and we'll make it right at no additional cost.
We bring premium equipment and products directly to you, use professional-grade techniques, and focus on customer satisfaction. Plus, our membership plans offer significant savings for regular customers.
For optimal protection, we recommend monthly detailing. Our membership plans make this affordable and convenient, with priority scheduling and significant savings.